The policies on this website are from phase 1 of the ‘Once for Scotland' Workforce Policies Programme.
Further policies will become available in later phases.

Grievance Policy overview

This policy provides a clear process to follow when an employee or group of employees makes a grievance complaint about their employment situation. It enables all parties to air their differences and seek a resolution.

Who does this apply to?

The Grievance Policy applies to all employees and workers, including bank, agency and sessional workers.

Download policy

8 page [pdf]

Policy flowchart

The flowchart outlines the key steps in the process at each stage when concerns have been raised about an employment situation. An accessible text alternative to the visual flowchart is also available.

Supporting documents

The Grievance Policy comes with extensive support to ensure the consistent application of the policies across all NHSScotland employers. These supporting documents form part of the standard for workforce policies that apply to all NHSScotland employees.

Principles and values

Principles and values

Learn about the principles and values that make sure employees and workers are treated fairly and consistently at work.

Employee support

Employee support

View the advice and support available to help anyone involved in workforce policy processes.

Right to be represented

Right to be represented

The right to be represented applies to employees at any stage of a workforce policy process. Find out what this means for you.

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