The policies on this website are from phase 1 of the ‘Once for Scotland' Workforce Policies Programme.
Further policies will become available in later phases.

Capability Policy overview

This policy provides a clear process to support and manage employees who are required to improve their knowledge, skills or ability to perform their role. It does not apply when the professional competence of medical and dental staff is being reviewed.

Who does this apply to?

The Capability Policy applies to all employees with the exception of medical and dental staff, other than when a doctor or dentist has had their registration suspended by the regulator as the result of an interim orders panel (IOP), in which case the suspension of registration provisions will apply. It also applies to workers i.e. bank, agency and sessional workers.

Download policy

12 page [pdf]

Policy flowchart

The flowchart outlines the key steps in the process at each stage when a performance issue has been identified. An accessible text alternative to the visual flowchart is also available.

Supporting documents

The Capability Policy comes with extensive support to ensure the consistent application of the policies across all NHSScotland employers. These supporting documents form part of the standard for workforce policies that apply to all NHSScotland employees.

Principles and values

Principles and values

Learn about the principles and values that make sure employees and workers are treated fairly and consistently at work.

Employee support

Employee support

View the advice and support available to help anyone involved in workforce policy processes.

Right to be represented

Right to be represented

The right to be represented applies to employees at any stage of a workforce policy process. Find out what this means for you.

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