Grievance Policy : Stage 2 collective grievance outcome letter

Use this letter template at Stage 2, when writing to a nominated employee to confirm the outcome of a collective grievance.

[Recipient's name & address]



Dear < Title, Surname (name of Nominated Employee Representative)>

Collective Grievance Stage 2 Outcome

Further to the Stage 2 Collective Grievance Hearing held on <DD/MM/YYYY >, I now write to confirm the outcome.

The Hearing was convened in line with NHSScotland Grievance Policy. I was supported at the hearing by <First Name, Surname and job titleof HR representative>. At the meeting you were <represented><accompanied> by <First Name, Surname><Union><Job Title> <were not represented or accompanied and you were happy to proceed on that basis>

At the hearing <you> <your representative > outlined your grievance which is summarised as follows:

  • <insert bullet point summary>

After considering carefully all of the information and evidence that has been presented, my findings are as follows:

  • <Insert findings in relation to each of the bullet points of above and then for each point add appropriate outcome sentence:>

[Outcome sentence] On that basis I have concluded that this point of grievance is <upheld><partially upheld><not upheld.>

<As a result of these findings, I propose to take no further action.>


<As a result of these findings, I propose to take the following action:>

  • <Summarise action to be taken.>

This concludes the internal process.

Yours sincerely


<First Name, Surname, Job title>
Chair of Stage 2 Hearing

CC: <Human Resources Representative (panel)>
<Stage 1 Human Resources Representative>
<Stage 1 Hearing Chair>
<Trade Union Representative>


2 page [DOC]

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