Grievance Policy : Stage 1 collective grievance outcome letter

Use this letter template at Stage 1, when writing to ta nominated employee to confirm the outcome of a collective grievance.

[Recipient's name & address]



Dear < Title, Surname (name of Nominated Employee Representative)>

Collective Grievance Stage 1 Outcome

Further to the Stage 1 Collective Grievance Hearing held on <DD/MM/YYYY>, I now write to confirm the outcome.

The Hearing was convened in line with NHSScotland Grievance Policy. I was supported at the hearing by <First Name, Surname, Job title of HR representative>. At the meeting you were <represented><accompanied> by <First Name, Surnames><Union><Job titles> <were not represented or accompanied and you were happy to proceed on that basis>

At the hearing you <and Name of Representative (if applicable)> outlined your grievance which is summarised as follows:

  • <insert bullet points summary>

After considering carefully all of the information and evidence that has been presented, my findings are as follows:

  • <Insert findings in relation to each of the bullet points of above. and then for each point add appropriate outcome sentence>

Outcome sentence - On that basis I have concluded that this point of grievance is <upheld><partially upheld><not upheld.>

As a result of these findings, I propose to take no further action.


As a result of these findings, I propose to take the following action:

  • <Summarise action to be taken.>

I hope you feel you have had an opportunity to fully explore your concerns. However if you are dissatisfied with the outcome, you have the option to proceed to a final Stage 2 Collective Grievance Hearing under the NHSScotland Grievance Policy.

Should you wish to do so, you should submit a Stage 2 Collective Grievance Notification form to <First Name, Surname, Job title, Address> within 14 calendar days of receipt of this letter.

Yours sincerely



<First Name, Surname, Job title>
Chair Name of Hearing

cc: <Human Resources Representative (panel)>
<Human Resources Representative (management response)>
<Trade Union Representative>


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