Grievance Policy : Early Resolution individual grievance acknowledgement letter

Use this letter template at the Early Resolution stage, when writing to an employee to acknowledge their grievance.

[Recipient's name & address]




Dear <Title, Surname>

Acknowledgment of Grievance

I am writing to acknowledge receipt of your <Grievance Notification form><Grievance which I <received><you raised> <today><DD/MM/YYYY >.

I would welcome the opportunity to discuss this with you in the hope we can achieve early resolution. In this respect I would like to invite you to meet with me on:

Date: <insert DD/MM/YYYY>
Time: <insert time>
Location: <insert location>

You may wish to be represented by a Trade Union representative or accompanied by a work colleague if you would find that helpful.

Please confirm if these arrangements are suitable and the name of anyone who will also be attending, by contacting <insert appropriate contact details> by <DD/MM/YYYY>.

Yours sincerely


<Manager’s First Name, Surname>
<Manager Job Title>

cc: Trade Union Representative

Encl: Grievance Policy, Grievance Policy Flowchart, Grievance Policy guide for employees.


1 page [DOC]