Bullying and Harassment Policy : Early Resolution complaint acknowledgement letter
Use this letter template when writing to a complainant to acknowledge their complaint and invite them to a meeting to explore Early Resolution.
STRICTLY PRIVATE & CONFIDENTIAL
[Recipients name and address]
Dear <Title / Surname>,
I am writing to acknowledge receipt of your complaint which <I received> or <you raised with me> on <DD/MM/YYYY>.
<Outline details of complaint>
I would like to meet with you to discuss this further. The purpose of this meeting will be to discuss the allegations you have outlined and next steps. This will include exploring options for early resolution. You are entitled to be represented at this meeting by a Trade Union representative or accompanied by a work colleague.
Please confirm that you are able to attend at the following date and time:
Date: <DD/MM/YYYY>
Time: <Time>
Location: <location>
In the meantime, please do not hesitate to contact me should you require any further information or support.
Yours sincerely
<Manager Name>
<Manager Job Title>
<CC: Trade Union Representative>
Enclosed: Bullying and Harassment Policy, Guide for employee complainants, Flowchart
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